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Cancellation Policy

  • Cancellations made with more than two week’s notice will be eligible to book onto another ride/arrange another date, or to a full refund.

  • Cancellations made with more than a week’s notice (but less than two weeks) will be eligible to book onto another ride/arrange another date, or to a refund, with a £10 administration fee per rider (group rides) and £20 for 1:1 rides.

  • Cancellations made with less than a week’s notice will be charged for in full.

  • Where a cancellation or postponement is made by the organiser (for instance in the case of extreme weather) the option to join a rescheduled event will be offered. Where a reschedule is not possible a full refund will be issued.